Last updated: May 2025
When you explore the trails with Airborn, we collect specific information to ensure a seamless experience. This includes personal details such as your name, email address, shipping address, and phone number when you place an order. We also securely process payment information and collect browsing data (like IP addresses and device types) to optimize our platform.
Your data is the compass that guides our service. We primarily use your information to process your orders, provide shipping updates, and manage returns. We may also use your email to communicate important product drops or trail news, and analyze browsing behavior to constantly improve our website and gear offerings.
We believe in packing light and leaving no trace — and that applies to your data. We do not sell your personal information to third parties. Your details are only shared with trusted partners essential to fulfilling your order, such as courier services and secure payment gateways.
Airborn uses cookies to remember your preferences and keep items in your cart while you browse. Think of cookies as digital trail markers that help us provide a faster, more personalized shopping journey. You can adjust your browser settings to decline cookies, though this may affect site functionality.
The wilderness can be unpredictable, but your data security shouldn't be. We implement industry-standard encryption and security measures to protect your personal information against unauthorized access, alteration, or disclosure during both transit and storage.
You have full control over your digital footprint. You reserve the right to access, correct, or request the deletion of your personal data at any time. If you wish to update your preferences or remove your information from our systems, simply reach out to our support team.
If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your data, we are always here to help. Reach out to our basecamp team at hello@airborn.in.